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FAQs

  • Did you go to school? Are you licensed?
    Yes & Yes! I attended S&J School of Nail Technology, I have been licensed since December 2019.
  • Where are you located?
    I am located in Newport News, Virginia My exact location is only apparent when you have a completed and confirmed appintment.
  • How do I book a nail appointment?
    Please Clicking Here
  • How do I make a same day appointment?
    Refer to Booking policy, read and apply all information under the title "Kiy Fit Me In".
  • What is your cut off time?
    Any and all inquires sent via text, instagram link, or email. Are Only responded in the hours of: Tuesday - Friday: 9AM - 6PM Special holidays not included If you send an inquire after 6pm EST, all messages will be answered the next day in the order recieved. Please know that my business is a party of one. I do take in concereration of you time & try my best to get to everyone asap, please allow time for all responses. Please do not call number indicated (757) 329 - 5388.
  • What are your hours?
    Sunday: CLOSED Monday: CLOSED Tuesday: 11am - 8:30pm Wednesday: 11am - 8:30pm Thursday: 11am - 8:30pm Friday: 11am - 8:30pm Saturday: 11am - 8:30pm
  • What is the BEST way to contact you?
    I offer 2 ways to contact me: Tuesady - Friday: 9am - 6pm Special Holidays not included - Via Contact Form (email) SMS Message: (757)329-5388 Direct Email: dfnkiy@gmail.com Link via instagram comtact form: linktr.ee/iceyk
  • Deposits?
    - If you are booking for a tuesday - saturday appointment from 11am-8:00pm, you will be charged 45% of your service total. Before your appointment is confirmed. - If you book an emergency "Kiy Fit Me In" appointment you will need to send a $25 fit me in deposit through cash app or apply pay cash - If you book an VIP appointment you will be requested to pay 50% of your service cost through apple pay cash or cash app. Emergency and VIP appointmments can not be booked through booking engine you will need to contact Kiy through TEXT ONLY.
  • Am I being charged for service at booking?
    Yes, you are charged 45% of your selected services.
  • Do you offer gift cards/ cetificates?
    Unfortunately, not at this time.
  • What Comes with My Press-on Order?
    You will recieve the nails that youv'ed purchased, instruction card, and prep kit.
  • How long is processing?
    - All Custom Press-on orders are handcrafted and may take between 1-2 weeks. If there are a high orders processing may be around 1-3 weeks. - All skin care products processed within 2-7 days.
  • When will I recieve my package?
    All orders are shipped between every Saturday - Monday, you should revieve your products within 2-7 days depending on your location.
  • Where are the ingredients for your skin care?
    All ingredients are located under product discription with every listing.
  • How long do your press on last?
    Using Glue Tabs - 1 day Using Liquid Glue - up to 4 weeks
  • How do I apply my Press ons?
    - Thoroughly Wash your hands and dry them - Size and Lay all press on in order - Using an emery board, file the ends of your nails evenly (repeat all 10) - Using a cuticle pusher, push back the skin on your nail bed. (repeat all 10) - Using a buffer, buff your entire nail until there is no shine left (repeat all 10) - Wipe and sanitize all nails with an alcohol pad (wait until dry) *GLUE TABS* - Apply glue tabs to all 10 fingers - Firmly press the press on nail - Finished *LIQUID GLUE* - Apply a small amout of glue unside of the press on (the end that will touch your nail only) - Quickly slide the presson, glue side down, across your nail (this should prevent any air bubbles and/or caught moisture.) - Place press the press on nail in a rocking motion, and firmly press down. - Finished
  • How to apply cuticle oil?
    To recieve that best benefits of my oil, I recommend applying twice a day. simple open, twist and brush on the skin around your nails.

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